I have been making online purchases for many years now. From large dot coms to small mom and pops. Inevitably the result has always been pretty much the same. An automated order confirmation, if any confirmation at all, with no real care from the company once the money has been deducted from my Visa card. Your "order shipment" e-mail was unexpected and refreshing. In the past, weather my order was split, delayed, out of stock, or eaten by dragons, it was up to me to hunt down what was going on with the order. I don't think I have ever received an e-mail like this.
Dave - June 11, 2014
Michael Getoff – July 13, 2011
I have bought numerous bikes,cloths,and equipment from Kim and the boys. The pricing is always good and the service incredible. The service department is unparalleled within 100 miles. I send all my friends and clients here as well! As a long distance roadie and personal trainer thats saying a lot!!
Chuck Cangialosi – July 14, 2011
When I finally realized that the toy store bike I was riding was hurting me more than helping me, I went looking for a real bicycle.
I visited several bike shops in the area from Venice to Port Charlotte, describing to each what I was looking to achieve from bike riding. The Bicycle Center was in a class by itself. They took the time trying to find what I needed without any pressure to buy, and with many offers to test ride each bike they would recommend to get me towards my goal. The bike I choose ended up exceeding my expectations. The staff is the most knowledgeable group I have talked to about bikes. They always have time to answer any questions you might have. It is a pleasure to talk to someone or stop by any time I need something. I have been supported by T.B.C. for over 2 years now and service is still unmatched. I don't even think of going anywhere else.
Denise Costa –
Bicycle Center of Port Charlotte is a family friendly store that offers bicycles for kids and adults, those who have been riding for years and those who are just beginning to learn how beneficial it is to exercise on a bike or use their bike for daily transportation. I have personally purchased a Trek bike at Bicycle Center for my husband for Father's Day and the salesman allowed him to ride numerous bikes around the area to try them out. The salesman offered to add risers to raise the handlebars and installed an odometer. A friend and I often enter local bike rides and Bicycle Center Staff, Kim (Owner) and Rob (#1 Mechanic) are often present with their Big Van providing FREE bike SAG at the start, finish and all along the route. Kim and Rob assisted during summer 2010 when my son was working on his Eagle Scout project. He collected over 200 used bicycles in the community to fix and redistribute to the needy. Often, they would call with bicycle donations that my son could pick up for his project, and he did fix them and distribute them and made Eagle Scout October 2010. Kim donates numerous bicycles to the Edgewater United Methodist Church Bike Ministry which provides bikes to the needy and homeless in Charlotte County.
Donna Fletcher – July 25, 2011
I recently bought a bike from the Bicycle Center of Port Charlotte. Kim helped me through the process of picking the right bike and accesories to help me get ready for my first ride with a bicycle club here in Port Charlotte. I would give the Bicycle Center a visit to check out there huge store you will be pleasantly surprised.
Donnie Stewart –
Kim and Gerard are one-of-a-kind Business Model.... I appreciate everything, ideas, plans, events, are all better with two peole who dedicated their lives to helping the community in a very unique way.. You Guys Rock!!!!
Connie Emmons – July 19, 2011
My first impression of the Bicycle Center was one of friendly, knowledgeable, and honest owners and staff. I feel like family with every visit...even when I do not make a purchase. They seem personally interested in my needs whether they be merchandise, repairs, or just plain advice.
I especially like the womens' section. I bought my first pair of biking shorts, bike rack, and hybrid tires at The Bicycle Center. Kim and Robby were very knowledgeable as I was just getting into biking. I also love how they help the community. For example, their Bike for Breast Cancer fund raiser is well attended every year. What a wonderful cause and awesome party atmosphere with food and prizes. I even won a new helmet during their drawing!!! Their local biking groups meet the needs of varying levels...how encouraging. The Bicycle Center's help and repair van has rescued me more than once during long distance rides sponsored by various businesses in the area...low tires, chain problems, 'I forgot my helmet', etc. ... and free of charge! They are always there for me!
When I buy my next bike or have a biking need, The Bicycle Center gets my business!
Debi Lantzer –
I have gone to many bike shops in my lifetime, but there are NONE that compare with the excellence of service provided by the Bicycle Center in Port Charlotte. They are helpful, kind, efficient, skilled, knowledgeable and go out of their way to help people out. I wouldn't even THINK of going anywhere else and I send all my friends directly to their shop.
Joseph Campy –
Kim & Gerard at Bicycle center are very Professional and Curtious people and they really know there bike's. They where able to set me and my family up with proper fitting Bicycles and they stand by there products way after the sale.
P.S. Two thumbs up!! with Bicycle center,.